TECHNOLOGY AND AI
Getting the balance right between digital and in-person interactions
Making interaction as personalised and professional, as well as representative...
Unlocking key trends and opportunities with AI
Consumers have adopted AI for day-to-day tasks but how is it being used...
Personalising the customer conversation
There's a number of different ways to think about client engagement.
Creating first impressions online
The secret to enhancing digital hospitality isn’t merely to employ the...
Time is money: Using AI to improve cost optimisation
As a commodity producer, for example, any downtime due to equipment failure...
What can financial services learn from retailers' shift to online?
Industries across the world have seen rapid digitalisation and have had...
The watershed moment for AI
The arrival of ChatGPT brought AI to the masses but in asset management,...
Is AI the new electricity?
Companies, primarily the tech mega-caps, are spending billions of dollars...
From first date to forever client
Personalising the investor journey from a digital engagement perspective...
Have banking stocks been flying under the radar?
Banks are good illustrations of how contrarian investing works in practice....
Tech is back, but AI's reach extends far beyond the usual tech giants.
For investors looking for exposure to these multi-decade themes and technological...
Unlocking your data potential to grow AUM
Managing data efficiently is essential for financial services firms. However,...
